IT Procurement Specialist

Roles and Responsibilities:

1. Business Performance

• Drive cost savings through effective sourcing, vendor negotiations, and contract optimization.

• Monitor IT procurement KPIs (procurement cycle time, cost avoidance, compliance levels).

• Ensure timely renewals of AMCs, AMS, and licenses to avoid service disruptions.

• Support IT budget planning by providing accurate spend forecasts and procurement insights.

• Collaborate with stakeholders to gather requirements and ensure alignment with business goals.

• Identify opportunities for vendor consolidation and process automation to improve efficiency.

• Ensure compliance with organizational data security and information security standards.

• Work closely with external vendors to resolve critical issues and deliver innovative solutions in a timely manner.

• Prepare regular procurement performance and MIS reports for management review.

• Identify opportunities for cost optimization, savings and cost avoidance within IT procurement.

2. Customer and Partner Relations

• Act as the primary interface between IT procurement and internal stakeholders (IT, Finance, Legal, Business Units).

• Understand business requirements and translate them into procurement actions.

• Build and maintain strong relationships with IT vendors, OEMs, and service providers.

• Monitor vendor performance against SLAs, warranties, and contracts, ensuring accountability.

• Conduct periodic vendor evaluations and provide feedback for continuous improvement.

3. People Management

• Support team members in daily procurement operations and ensure adherence to policies.

• Foster a team-oriented environment, promoting knowledge sharing and collaboration.

• Encourage a culture of accountability, integrity, and continuous improvement.

4. Leadership/Innovation

• Introduce best practices in IT procurement, sourcing, and vendor governance.

• Benchmark procurement practices with industry standards and recommend improvements.

• Support leadership in strategic initiatives such as IT transformation projects or group-wide procurement synergies.

Key Performance Areas:

1. Ensure timely procurement of IT products and services applying to TCO.

2. Improved end-user satisfaction and system adoption rates.

3. IT procurement process improvement with IT procurement optimization & consolidation

4. Continuous process improvements aligned with organizational goals.

Education Qualification and Experience:

• A university degree or equivalent

• Minimum 12 years of experience in IT product & service procurements.

• Having knowledge and relationships with key IT principal vendors, distributors, resellers and in the region.

• Proven track record in managing complex IT procurement cycles, contracts, and vendor management in SAP and SAP processes for procurement optimization & consolidation.

• Strong exposure to IT contracts and agreement drafting, including AMC/AMS and SLA-based contracts.

• Knowledge and application of procurement frameworks such as Kraljic Matrix and Mendelow Matrix for vendor and stakeholder management.

• Hands-on experience with SAP MM module.

• Proven track record of managing complex IT procurement & vendor management.

• Strong analytical and problem-solving skills.

• Excellent verbal and written communication skills.

• Ability to work collaboratively with cross-functional teams.

• Proficiency in P2P tools.

• Proactive, detail-oriented, and adept at driving continuous process improvements.